A lot of Windows users report that they can’t connect to the Internet when they receive one of the following error messages: “The DNS server isn’t responding” or “Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding”. If you also come across the DNS server not responding issue, don’t be frustrated. Here are a couple of workable troubleshooting methods to fix the DNS server not responding issue in Windows 10, Windows 8.1, Windows 8 or Windows 7.
1. Restart Your Router
An easy fix for the DNS server not responding issue is restarting your router. Take these steps:
Step 1. Remove the power cord from your router.
Step 2. Wait about 10 seconds or so after all lights on the router go out.
Step 3. Reconnect your power cord to the router.
2. Configure TCP/IP Settings
The incorrect TCP/IP settings could also cause the DNS server not responding problem on a Windows computer. You could configure the TCP/IP settings by taking these steps:
Step 1. Select Start and then click Control Panel.
Step 2. Under the Networking and Internet section, select View network status and tasks.
Step 3. Select Change adapter settings.
Step 4. Right-click Local Area Connection and then select Properties.
Step 5. Select Internet Protocol Version 6 (TCP/IPv6) and then click Properties.
Step 6. Select Obtain an IPv6 address automatically, and then Obtain DNS servers address automatically and then click OK.
Step 7. Select Internet Protocol Version 4 (TCP/IPv4) and then click Properties.
Step 8. Select Obtain an IP address automatically and then click Obtain DNS servers address automatically.
Step 9. Click OK.
3. Use ipconfig Command
The ipconfig is a Windows command line utility which could display all current TCP/IP network configuration values and refresh Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS) settings. Take these steps:
Step 1. Select Start, type “command prompt” in the search box, right-click Command Prompt, and select Run as administrator.
Step 2. At the command prompt, type the following commands and hit Enter after each other:
4. Use another Router or Modem
The DNS not responding error could also triggered by a malfunctioning router or modem. You could try to use another router or modem to check whether the problem is gone.
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