How to Fix Microsoft Edge Crashing on Windows 10 Insider 14942


The Windows 10 Insider Preview 14942 has just been rolled out to users for a week. The Microsoft Edge crashing problem has been reported by some users. If your Microsoft Edge also keeps crashing after installing the update, here are two ways to help you fix the Microsoft Edge crashing on Windows 10 Insider 14942 issue.

Update: If your Microsoft Edge can’t work after the Windows 10 Creators Update (v1703), please read Fix Microsoft Edge Not Working on Windows 10 Creators Update for the best solutions.

Method 1. Fix Microsoft Edge Crashing on Windows 10 Insider 14942 through PowerShell

You could reset Microsoft Edge to fix the Edge crashing on Windows 10 Insider 14942 through PowerShell. Follow these steps:

Step 1. Navigate to the folder below

C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe

Note: Replace %username% with your user account name.

Step 2. Delete the Microsoft.MicrosoftEdge_8wekyb3d8bbwe folder

Step 3. Type PowerShell in Windows search to launch PowerShell

Step 4. Run PowerShell as Administrator, and then move to folder C:\Users\%username%

Step 5. Enter the following command inside PowerShell and press Enter

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Step 6. Restart Microsoft Edge

After the steps above are completed, your Microsoft Edge has been reset to default. You shall be able to use Microsoft Edge on Windows 10 Insider 14942 without the crashing problem.

Method 2. Use Registry to Resolve Microsoft Edge Crashing on Windows 10 Insider 14942

Another solution to fix the Microsoft Edge crashing on Windows 10 Insider 14942 issue is using registry. But it is a bit risky to adjust the Windows registry. Therefore, we recommend you to create a system restore point with Driver Talent, and then you could roll back your system to a previous state in case of any unexpected system error. Here is what you need to do.

Step 1. Press Windows key + R to open the Run windows

Step 2. Type regedit and hit OK to launch the Registry

Step 3. When the registry opens, navigate to Computer\HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children

Step 4. Right-click on each subfolder inside the Children folder and click on Delete

Note: Don’t delete the Children folder.

Step 5. Click Yes and close the Registry

If you know other troubleshooting methods to fix the Microsoft Edge crashing on Windows 10 Insider 14942, please share with us in the comment section below.

  • Had two issues with the instructions (item 1) … how to run PowerShell as administrator and how to navigate to c:/users/%username% once I have opened PS as administrator … what is the command there … thanks

    • note that I found out how to run as administrator on a separate web site … running the last script under the default folder that came up – c:\windows\system32 …
      hopefully not totally messing up my system

    • Hi, Paul. If you’re using a Windows 10 Creators Update computer and come across the Edge browser not working issue, then you can right click the Start menu for the PowerShell (Admin) and type into the command line. For more information, see

  • didn’t fix the issue … had a lot of error messages from above process … yikes

  • just use a different browser – if they cant get it right on their own software i’ll use something else – no shortage of browsers

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