How To Fix DVD/CD Rom Error Code 19 on Windows 10

When using a Windows 10 computer, a lot of hardware requires drivers to function properly, but some users have reported that they encountered the problem of DVD/CD-ROM drive with code 19, but don’t worry, I will introduce the following methods to solve the problem of DVD/CD-ROM drive with code 19.

The complete error message in Device Manager is displayed as follows. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or corrupted, that is Code 19 error.

code 19

How To Fix DVD/CD Rom Error Code 19 on Windows 10

Method 1: Update the driver

This problem may be caused by a faulty driver. You can leave it to Driver Talent to automatically update all device drivers to the latest correct version, and leave the driver problem to professional driver software to solve.

1) Download and install Driver Talent.

2) Click [Scan],  then Driver Talent will search for your computer with the missing or corrupted drivers.

scan

3) Click Install All, and the software will automatically update all missing or outdated drivers on the system for you, and install the correct version.

install all

If the error results from corrupted or outdated drivers, this method is likely to solve the problem.

Method 2: Modify the relevant registry entries

Warning: Wrongly modifying the registry may lead to serious system problems,  so make sure you follow the instructions step by step. It is recommended to backup the registry first, so you can restore it and start over if your hands are shaky and you make a mistake.

First, log on to Windows as administrator. Then follow the steps below to modify the problematic registry entries.

1)Right-click the Start button or press the Windows Logo + X key combination on the keyboard and, from the list, click to select Device Manager.  In Device Manager, expand the DVD/CD-ROM Drive category.

2)Right-click on the DVD/CD-ROM device under this category. Click Uninstall, and then restart your computer.

3) Delete the problematic registry file.

a) We press Win+R at the same time to invoke the Run box. Type regedit in the Run box and click OK.

regedit

b) Find and click on the following registry subkeys.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ControlClass\{4D36E965-E325-11CE-BFC1-08002BE10318}

c) If you see UpperFilters in the right pane, right-click UpperFilters and click Delete.

d) If you see LowerFilters in the right pane, right-click LowerFilters and click Delete. Then click Yes to confirm the deletion of the LowerFilters registry entry.

delete

e) If you don’t see UpperFilters and LowerFilters, select all files and delete them all.

f) Exit the Registry Editor and restart your computer.

Method 3: Uninstall DVD/CD and IDE ATA/ATAPI entries

1) Right-click the Start button or press the Windows Logo + X key combination on the keyboard and, from the list, click to select Device Manager.  In Device Manager, expand the DVD/CD-ROM drive category. Right-click on the DVD/CD-ROM device under that category. Click Uninstall, and then restart your computer.

uninstall

2) Expand the IDE ATA/ATAPI Controller category, and then uninstall all devices under that category.

uninstall ATA/ATAPI controller

3) Reboot your computer.

After following the operation and restarting the computer, is the problem of DVD/CD-ROM drive with code 19 solved? If you still have any questions, don’t hesitate to make some comments below.

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